Warranty & Guarantee We want you and your horse to be delighted with your custom saddle...
It figures that a custom saddle company like Synergist Saddles would offer the best warranty and satisfaction guarantee in the industry. Why? Because we're confident that you'll absolutely love your new saddle and won't be sending it back!
Compare» Some saddle manufacturers say that their custom saddle orders are non-returnable. Others give you only 14 days to try it out or you're stuck with it. Ouch! That's a big pill to swallow!
That won't happen when you order a custom Synergist Saddle. Compare our warranty and guarantee with other custom saddle makers' and you'll see what we mean when we say we totally stand by our materials quality and workmanship.
The Synergist Saddles' Iron Clad Warranty:
All Synergist Saddles carry our uncompromising full two year warranty against manufacturing defects.
The Synergist Saddles' Total Satisfaction Guarantee:
After delivery, there is a 45 day trial period for your new custom saddle. During the trial period, if any adjustments need to be made you are 100% covered.
If you are not completely satisfied with your custom saddle any time within the 45 day trial period you may request a refund minus a 20% restocking/refitting fee.
Custom Saddle Order Cancellations:
Saddle deposits are non-refundable. If you cancel your order, your deposit may be applied to in-store credit.
Warranty & Guarantee
The Synergist Saddles' Iron Clad Warranty: 
All Synergist Saddles carry our uncompromising full two year warranty against manufacturing defects.